Privacy Policy

Last updated: 25 June 2026

Dakic Garden Design respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use and store your personal data when you contact us, use our website, make an enquiry, become a client, or interact with us online.

Who we are

Dakic Garden Design
Based near Arundel, West Sussex
Website: dakicgardens.co.uk
Email: [add your email address]

For data protection purposes, Dakic Garden Design is the data controller.

What information we collect

We may collect:

  • Your name

  • Email address

  • Phone number

  • Address or project location

  • Details about your garden, property or project brief

  • Photos, measurements, plans or documents you choose to send us

  • Messages sent through our website, email, social media or contact forms

  • Payment and invoice details

  • Website usage information, such as cookies and analytics data

How we use your information

We use your personal information to:

  • Respond to enquiries

  • Arrange consultations or site visits

  • Prepare quotes, proposals and design work

  • Manage client projects

  • Send invoices and keep business records

  • Communicate with you about your project

  • Improve our website and services

  • Share occasional updates or marketing, where you have agreed to this or where it is appropriate under data protection law

Our lawful basis for using your information

We only use your information where we have a lawful reason to do so. This may include:

  • Contract: to provide quotes, consultations, design services or project management

  • Legitimate interests: to run and improve our business, respond to enquiries and manage client relationships

  • Legal obligation: to keep accounting and tax records

  • Consent: where you have chosen to receive marketing or allowed us to use images/testimonials

Sharing your information

We do not sell your personal information.

We may share relevant details with trusted third parties where needed, such as:

  • Landscaping contractors or specialist suppliers involved in your project

  • Accountants or bookkeepers

  • Website, email, analytics or business software providers

  • Legal, insurance or professional advisers where necessary

We only share what is necessary.

Project photos and testimonials

We may ask to photograph completed gardens or use testimonials for our website, portfolio, social media or marketing. We will only use identifiable client information, private addresses or personal details with your permission.

How long we keep your information

We keep personal information only for as long as necessary.

Typical retention periods:

  • Enquiries: up to 2 years

  • Client project records: up to 7 years

  • Financial records: 6 years, as required for tax and accounting purposes

  • Marketing consent: until you unsubscribe or ask us to remove you

  • Portfolio images: until you ask us to remove them, unless otherwise agreed

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve its performance.

You can usually manage or block cookies through your browser settings.

Your rights

Under UK data protection law, you have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Object to certain types of processing

  • Ask us to restrict how we use your information

  • Withdraw consent where we rely on consent

To exercise these rights, contact us at: [add your email address]

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how we handle your data.

ICO website: ico.org.uk

Updates to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page.